Privacy Policy

1. Introduction

Your Privacy is important to us. Mr.Courier ("we," "our," "us"), provides the following information regarding the processing of your personal data. This Privacy Policy explains how we handle sensitive user and device data when using our mobile application (hereinafter referred to as "App").

By using our app, you agree to the collection and use of information in accordance with this policy. Please review this Data Security and Privacy Statement carefully before submitting any personal information. By accessing the App and its associated links, you acknowledge that you have read and understood the following terms and conditions. If you do not agree with this statement, please refrain from using this App or submitting any personal data.

We reserve the right to amend this Data Security and Privacy Statement at any time. The version in effect at the time of your access to the App will apply.

2. Legal basis

When processing personal information for our legitimate interests, we carefully assess and balance any potential impact on the data subject, as well as their rights under data protection laws such as General Data Protection Regulation (GDPR) 2016/679 and Law no. 124/2024 on Personal Data Protection. Our legitimate interests do not automatically take precedence over those of the data subject.

We will not process personal data for activities where the impact on the data subject outweighs our interests unless we have obtained consent or are otherwise legally required or permitted to do so.

3. Types of Data Collected

We collect and process the following types of data:

• Camera Access: We require camera permissions to allow couriers to scan orders. This feature is only used for scanning and is not used to store or process images beyond this function.
• Order-Related Information: We collect order notes and reasons for postponing an order, which are inputted by the courier.

We do not collect or store personal data beyond what is necessary to provide our services. All sensitive data is encrypted and protected according to industry standards.

4. Purpose and Usage of Data Collection

The collected data is used solely for enabling couriers to manage and update order statuses.

We do not use the collected data for any other purpose.

The data is not stored beyond its immediate use within the application.

5. Data Sharing and Third Parties

We do not share, sell, or transfer any collected data to third parties.

The data remains strictly within the scope of our application's operations.

No personal data processed through the App will be shared or disclosed to third parties, except where required by law or when requested by competent authorities authorized under specific legal provisions. We do not share your personal data with third parties without your explicit consent.

The personal data provided by users will only be used for the purpose of delivering the requested services or fulfilling specific requests. This data may be shared with third parties, but only to the extent necessary for the provision of these services, in full compliance with applicable legal requirements.

6. User Accounts and Data Deletion

User accounts are created and managed through an external platform.

If you wish to delete your account or request data deletion, please follow the instructions provided by the external platform where your account was created.

7. Security Measures

We implement appropriate security measures to protect the data collected within the app. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. User Rights

We respect your rights over your personal data and provide options to manage your privacy. You have the following rights:

Access and Review:

• You can request access to the personal data we hold about you.
• Review your data through in-app settings or by contacting our support team.

Correction and Updates:

• You may correct or update your personal information if it is inaccurate or incomplete.
• Edit your data directly in the app or contact support for assistance.

Deletion and Erasure:

• You have the right to request the deletion of your personal data.
• Submit a request through the app's privacy settings or contact support.
• Unless expressly stated otherwise within the scope of this data security and privacy statement, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations.

Object:

• You have the right to object at any time, on grounds relating to your situation, to the processing of personal data relating to you which is carried out based on the applicable laws and regulations.

Opt-Out Options:

• Marketing Communications: Opt out of receiving marketing emails or notifications through in-app settings or by using the unsubscribe link in emails.
• Analytics and Tracking: Disable data collection for analytics through in-app privacy controls.

Withdraw Consent:

• Where processing is based on consent, you may withdraw your consent at any time.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app, and we encourage users to review this policy periodically.

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us at dev@tegeria.com.